The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was very nice, with freshly made options and excellent coffee that made every morning a delight.” view full review
Helpful Assistance
“The service provided was perfect; they went the extra mile to ensure all our needs were met with a smile.” view full review
Cozy Accommodations
“The room was impeccably clean and designed thoughtfully, making it a true home away from home.” view full review
Relaxing Amenities
“The leisure facilities were excellent, providing a relaxing atmosphere that allowed us to unwind after a busy day.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Services
Housekeeping
Dining
Snack bar
Business
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Blvd Insurgentes 1000-14,
Tijuana,
Mexico,
Baja California
Map view
Blvd Insurgentes 1000-14,
Tijuana,
Mexico,
Baja California
City landmarks
Av de los Insurgentes 16000
Parque Morelos
2.2
km
Camino Al Vergel 1
Albercas water park Vergel
1.9
km
Park
Mundo Divertido
1.5
km
Museum
The Trompo Interactive Museum Tijuana
2.3
km
Paseo de los Heroes S/N Col. Zona Río
Glorieta Cuauhtemoc
1.6
km
Event hall
Centro de Espectaculos Alamar
1.0
km
Cinepolis
1.1
km
Lomas Taurinas
Plaza de la Unidad y la Esperanza
2.0
km
Caliente Casino
1.2
km
Mall
Plaza Carrousel
1.2
km
CUT Universidad de Tijuana
1.2
km
Tecnologico de Baja California Campus Tijuana
1.3
km
Reloj
1.3
km
Monumento a los Ninos Heroes
1.3
km
Mall
Plaza Las Brisas
1.4
km
Church
Iglesia de guadalupe
1.6
km
Universidad de Estudios Avanzados Campus La Mesa
1.7
km
Museo Ambar
1.7
km
Paseo de los Heroes #9350 Zona Urbana Rio
Tijuana Cultural Center
6.6
km
Park
Parque de la Amistad
3.5
km
Public Building
Consulate of the United States of America
1.8
km
Event hall
Audiorama El Trompo
2.3
km
Iglesia
2.0
km
Myale Shop
2.1
km
Football Stadium
Estadio Caliente
3.3
km
Iglesia de Nazareno
2.1
km
Zoologico de Tijuana
2.2
km
Tijuana Zoo
2.2
km
Iglesia El Divino Rostro
2.2
km
Museo El Trompo
2.3
km
Nearby
Florencia Nightingale Escuela de EnfermeriA
360 m
Restaurants
AkiKomo Sushi & Bar
590 m
Calle Prolongacion Paseo de los Heroes Colonia Los Santos
Reviews and Ratings
Feedback from previous guests about their experience.
40%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 19 reviews
8.3
8.3/10 based on 772 reviews
Lloyd
United States,
January
2025
5.0/10
My experience at this hotel was quite alarming. While the room seemed adequate at first, the service left much to be desired, especially at the front desk. I encountered a disturbing situation that made me feel unsafe, and when I raised concerns, the staff was not helpful at all. The location, although in line with my travel plans, did not make up for the issues faced during the stay. I would not recommend this hotel based on my experience.
Rooms
5.0
The room appeared adequate but lacked basic amenities like functional air conditioning.
Service
5.0
The service was alarming; the front desk was unhelpful, making me feel unsafe during my stay.
Location
6.0
The location was convenient for my travels, but it didn't contribute positively to my experience.
Dining
Facilities
5.0
Facilities were lacking, especially with no functional Wi-Fi and a clogged sink.
Eugene
United States,
January
2025
5.0/10
My stay at this hotel was a disaster. The advertising was misleading, and I was met with broken amenities, including non-functional AC and no Wi-Fi. I also faced a serious issue with the staff when personal items got lost, and they were unhelpful. I wouldn’t recommend this place to anyone looking for a safe and comfortable stay.
Rooms
5.0
The rooms were not well-maintained, and the air conditioning was broken.
Service
5.0
The service was terrible; the staff was unresponsive and negligent regarding lost items.
Location
5.0
The location felt unsafe due to unsettling interactions with the front desk.
Dining
Facilities
Helen
United States,
January
2025
5.0/10
My stay at this hotel was quite unsettling. I felt in danger due to a bizarre incident with a front desk employee, which left my wife and me scared throughout our stay. Additionally, we faced issues with missing important documents that the cleaning staff allegedly stole. The facilities, particularly the Wi-Fi and air conditioning, did not function properly. Overall, I wouldn’t recommend this place based on my experience; there are better options out there.
Rooms
5.0
The rooms were not ideal, as the air conditioning was non-functional and the sink was clogged.
Service
5.0
The service was very disappointing; the front desk was unhelpful and didn't take the situation seriously.
Location
5.0
The location felt unsafe due to the incident, and I wouldn't want to stay there again.
Dining
Facilities
5.0
Facilities were lacking; the Wi-Fi was reportedly not workable, and overall amenities were disappointing.
Richard
United Kingdom,
January
2025
5.6/10
Rooms
Service
Location
Dining
Facilities
Carol
United States,
December
2024
5.0/10
Rooms
Service
Location
Dining
Facilities
Philip
United States,
December
2024
7.4/10
Rooms
Service
Location
Dining
Facilities
Gene
United States,
December
2024
5.0/10
My stay at this hotel was quite unsettling. Initially, everything seemed fine, but then I experienced a bizarre and frightening situation at the front desk that left me feeling unsafe. On top of that, the amenities were far from adequate, including subpar Wi-Fi and broken air conditioning. The price I paid didn't match the quality of the service or facilities, which was disappointing.
Rooms
5.0
I had issues with the air conditioning not functioning, which made my stay uncomfortable.
Service
5.0
The front desk was far from helpful, and the manager didn't assist when I needed support after the shocking encounter.
Location
5.0
The hotel is located in a quiet area, but that didn't help with my overall comfort during the stay.
Dining
Facilities
5.0
Facilities were disappointing, including the non-functional Wi-Fi and a clogged sink in the room.
Connor
United Kingdom,
December
2024
5.0/10
My stay was really unsettling. I experienced a frightening incident with the front desk staff, which made me feel unsafe. Additionally, the hotel was not as advertised—my room had no functional air conditioning or Wi-Fi, and the sink was clogged. I wouldn't recommend this place unless they address these serious issues.
Rooms
5.0
The room was poorly maintained, with non-functional air conditioning and a clogged sink.
Service
5.0
The service was alarming; the front desk staff were not helpful and seemed to dismiss my concerns.
Location
5.0
The location didn't add any value to my stay; it was a bit isolated and I felt unsafe.
Dining
Facilities
5.0
Facilities were lacking; there was no usable Wi-Fi and the television didn't work.
Jonathan
United Kingdom,
November
2024
5.0/10
My stay was less than satisfactory, as I encountered a major issue with misplaced important documents that a staff member seemed to have taken. The room was decent for a quick overnight stay, but not overly impressive in terms of comfort. The front desk service left a lot to be desired, with questionable safety experiences that made my stay quite unsettling. While the location was convenient for my needs, I definitely won't be returning due to the alarming incidents I faced.
Rooms
6.0
The room was simple but sufficient for a one-night stay. It had basic amenities, though nothing noteworthy.
Service
5.0
The front desk service was incredibly concerning, as they seemed complicit in a stressful situation I experienced.
Location
7.0
The hotel was reasonably located, not too far from the bus station and airport, which was convenient for my travel.
Dining
Facilities
Emerson
United Kingdom,
November
2024
5.2/10
Rooms
Service
Location
Dining
Facilities
Vincent
United States,
October
2024
5.2/10
Rooms
Service
Location
Dining
Facilities
Amy
United States,
October
2024
6.0/10
Rooms
Service
Location
Dining
Facilities
Harriet
United States,
October
2024
5.0/10
I had a terrifying experience at this hotel that overshadowed any redeeming qualities. The front desk staff seemed to be in on a bizarre scheme that left my wife and I genuinely frightened. Additionally, there were numerous issues with the room, including faulty air conditioning and no Wi-Fi. I wouldn't recommend staying here, especially considering the lack of security and integrity from the staff.
Rooms
5.0
The room had a major issue with the air conditioning, which made it uncomfortable during our stay.
Service
5.0
The service was alarming and unhelpful when we had a serious issue; the staff didn't seem to care about our safety or concerns.
Location
5.0
The location felt unsafe due to the experience we had with the front desk and the lack of proper security.
Dining
Facilities
5.0
I experienced issues with the Wi-Fi and TV signal, which made the facilities feel inadequate.
Florence
United States,
October
2024
6.4/10
Rooms
Service
Location
Dining
Facilities
Nicholas
United States,
September
2024
5.0/10
My stay at the hotel was quite alarming. I experienced a pretty dangerous situation with the front desk, which turned out to be very unsettling. Additionally, I had issues with housekeeping when my son's passports were stolen, and the hotel's management was unhelpful. The amenities were lacking, with no functional AC or Wi-Fi, leaving me feeling dissatisfied overall. I wouldn’t recommend this place based on my experience.
Rooms
5.0
The rooms were not great. The air conditioning did not work well, and I had issues with a clogged sink.
Service
5.0
Service was poor. I felt threatened by the front desk staff, and management did nothing to assist me.
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